milbat's Privacy Policy

This Privacy Policy ("Policy") applies to the services provided through the milbat platform and the milbat.cam website ("Site"). The terms described in this Policy govern the relationship between you ("User") and milbat regarding the sharing and protection of information. By using our Site, you are considered to be aware of the terms of this Policy.

milbat believes that a user's personal privacy is a fundamental right. That is why we maintain full transparency in how we collect, store, and use your information, and we do not disclose information to third parties without authorisation.

1 Definitions and General Principles

Definitions of some key terms used in this Policy are provided below. "Personal information" means any information that is capable of identifying a person, directly or indirectly, such as name, email address, mobile number, financial information, or IP address. "Processing" means any operation involving the collection, storage, modification, transfer, or deletion of information.

milbat uses your information only for lawful purposes and to the extent necessary. We follow the principle of data minimisation — meaning only the information that is needed is collected.

2 What Types of Information Are Collected

We may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Residential address
• Account username and password (stored in encrypted form)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, Upay, or bank account number (partial, in masked form)
• Transaction history, deposit and withdrawal records
• Bonus activity history

2.3 Technical and Usage Information

• IP address and device identifier information
• Browser type, operating system, and device type
• Site usage logs — which pages were visited, for how long, which games were played
• Cookie and session data (see Section 9 for details)

2.4 Communication Information

• Records of communications made with us via live chat or email
• Information relating to complaints, requests, and feedback

3 Methods of Information Collection

milbat collects information in the following ways:

• Direct Provision: Information you provide yourself through registration forms, the login process, live chat, or email.
• Automatic Collection: Through cookies, log files, and tracking technologies while you use the Site.
• Third Parties: From payment providers (bKash, Nagad, Rocket, etc.), identity verification services, or anti-fraud services.

4 Legal Basis for Processing Information

We process your personal information on the following legal bases:

• Contract Performance: To fulfil our service agreement with you.
• Legal Obligation: To comply with applicable laws, regulations, or directions from regulatory authorities.
• Legitimate Interests: To prevent fraud, ensure the security of the Site, and improve the quality of services.
• Consent: On the basis of your explicit consent for marketing communications and the use of cookies.

5 Information Sharing and Third Parties

milbat never sells your personal information. However, information may be shared in the following limited circumstances:

• Service Providers: Trusted partners for payment processing, identity verification, fraud detection, and IT infrastructure services. These partners are permitted to use information only for the relevant purpose.
• Legal Requirements: When required by a court order, a lawful request from an investigating authority, or a legal process.
• Business Restructuring: In the event of a merger or acquisition, where users will be notified in advance.
• With Your Consent: In any other case, on the basis of your explicit permission.

6 Data Protection and Security

milbat uses industry-standard security measures to keep your information safe:

• SSL/TLS encryption — all data transfers are fully encrypted.
• Passwords and sensitive information stored using bcrypt or equivalent hashing.
• Regular security audits and vulnerability testing.
• Staff access to information is restricted on a least-privilege basis.
• Both physical and digital security is ensured at data centres.

However, no data transfer over the internet is 100% secure. It is your responsibility to keep your account password confidential and to ensure you log out.

7 Data Retention Period

milbat retains your information for as long as it is necessary or legally required:

• All relevant information is retained while an account is active.
• Financial transaction records are kept for a specified period in accordance with applicable law, even after an account is closed.
• Communication logs are retained for a limited period and then securely deleted.
• In the event of a legal dispute or investigation, relevant information may be retained for a longer period.

8 Protection of Minors' Information

milbat strictly provides services only to individuals aged 21 or over. We do not knowingly collect information from any minor. Age is verified at the time of registration. If we believe a minor has created an account, that account is closed immediately and the associated information is deleted.

9 Cookie Policy

milbat uses cookies and similar technologies that improve your browsing experience:

• Essential Cookies: For core site functionality (login sessions, security) — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse site usage — these are based on your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some functionality of the Site.

10 International Data Transfers

If milbat processes or stores data outside Bangladesh, it ensures that adequate data protection measures are in place in the destination country. Compliance with applicable data protection regulations is mandatory in such cases.

11 Policy Changes and Updates

milbat reserves the right to update this Privacy Policy as needed. Users will be notified of significant changes via email or a notice on the Site. The date of any change will be noted at the top of the page ("Last Updated"). Continued use of the Site after an update will be considered acceptance of the new policy.

12 Contact Us

For any questions or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: Available at the bottom right corner of the Site

We aim to respond to all privacy-related requests within a reasonable time.